The Customer Service Department has a dedicated team that addresses the needs of all its customers i.e. students, parents, education providers, administrators and professionals.

With the customer as the key focus, the customer service team attends to queries, complaints and disputes that come in to KHDA via the different communication channels. The team attends to these through an IT-based system that records and tracks the cases after they reach KHDA.

So if you are a customer you can approach KHDA via the communication channels mentioned below.