Keeping education community safe: Preventing the spread of Coronavirus (COVID-19) at universities in Dubai


 

Last updated: 10:30 PM – 31 March 2020

Frequently Asked Questions - Universities

Please check back on this page regularly. We’ll keep updating it to include all the questions we receive from the community.

Please do check the latest update from the concerned authorities in relation health, safety and travel in case it changed while we were working on updating this page.

Important Circulars

PDF icon  Circular for “Distance Learning” - 31 March 2020

PDF icon  Circular for "A four-week closure for all nurseries, schools and universities" - 07 March 2020

General Questions

  1. Does this mean this will be an extended holiday for universities?

    No. Universities will continue to provide education through distance learning.

  2. Are education institutions allowed to provide paper material to their students during the distance learning period?

    Early learning centers, schools, universities and training institutes are currently not allowed to exchange any type of paper material with their students. To ensure uninterrupted delivery of distance learning, institutions are expected to incorporate alternative strategies and online learning methods, in addition to any electronic communication tools that are accessible to teachers and students. Please adhere to the circular here.

  3. My university was scheduled for a quality assurance visit. Will this go ahead?

    No – all quality assurance audits will be rescheduled and the higher education team from KHDA will be in touch with universities affected.

  4. How can I find a company to deep clean my premises?

    Dubai Municipality publishes a list of recommended companies to clean and disinfect. Please take a look here: https://www.dm.gov.ae/en/Business/HealthAndPublicSafety/Pages/Health-and-Safety-Consultancy-and-Training-Companies.aspx

  5. We are struggling with the implementation of distance learning because some of our students and staff don't have internet connection. What can we do?

    During the distance learning period, Du, Etisalat and Virgin Mobile are providing free data for prepaid and postpaid customers for selected video conferencing tools (Blackboard, Zoom, Microsoft Teams) or to access and download content from school websites.

    For more information:
    https://www.du.ae/distancelearning
    https://www.etisalat.ae/en/c/learning-together.jsp

  6. I’m applying to go to university in Dubai but my school exams were cancelled. How will universities be able to assess my application?

    Provided they have the approval of their home campus, international branch campuses in Dubai may be able to make you an offer of admission based on your previous attainment and predicted grades.

Distance Learning

  1. If distance learning is not available, what can be done? 

    The UAE Ministry of Education has stated that all schools, universities and training centres must provide some form of distance learning during the closure period. 

    Please check with your institution to learn how it plans to deliver distance learning.

  2. Are education institutions allowed to provide paper material to their students during the distance learning period?

    Early learning centers, schools, universities and training institutes are currently not allowed to exchange any type of paper material with their students. To ensure uninterrupted delivery of distance learning, institutions are expected to incorporate alternative strategies and online learning methods, in addition to any electronic communication tools that are accessible to teachers and students. Please adhere to the circular here.

  3. We are struggling with the implementation of distance learning because some of our students and staff don't have internet connection. What can we do?

    During the distance learning period, Du, Etisalat and Virgin Mobile are providing free data for prepaid and postpaid customers for selected video conferencing tools (Blackboard, Zoom, Microsoft Teams) or to access and download content from school websites.

    For more information:
    https://www.du.ae/distancelearning
    https://www.etisalat.ae/en/c/learning-together.jsp

Staff

  1. Do all staff at education institutes need to be at their workplace during the distance learning period?

    On March 24 the UAE Ministry of Interior announced that residents should not leave their homes unless absolutely necessary.

    Educational institutes should allow all employees to work from home provided that distance learning continues for all students. Any institute that requires staff to be present, should follow the instructions of the Ministry of Health and Prevention.

  2. I’ve just returned from abroad and my employer is refusing to pay my salary during the 14-day quarantine. Can they do this?

    Staff salaries and employment are governed by the Ministry of Emiratisation and Human Resources. Please contact the Ministry directly for guidance https://www.mohre.gov.ae/en/services/labour-offices.aspx

  3. I am having trouble getting paid by my school, university, training institute, what can I do?

    Please contact the Ministry of Emiratisation and Human Resources and discuss your eligibility for payment through your legal agreement with them: https://www.mohre.gov.ae/en/services/labour-offices.aspx

  4. Can I return to my university after my holiday abroad?

    No. The most recent government guidelines state that all UAE residents who have travelled abroad must self-quarantine for 14 days when they return. Failure to do will be punishable by law.
    UAE residents will not be allowed to re-enter the UAE from abroad for a period of two weeks starting Thursday, March 19.
    Until further notice, the UAE will no longer be issuing visit visas to any foreign nationals.
    UAE nationals are prohibited from travelling abroad.

  5. Which employees are given priority to work remotely at early learning centers, schools and universities?

    With immediate effect all schools in Dubai should prioritize employees whose health is vulnerable, including pregnant women, employees over 60 years old and people of determination to work from home, provided that distance learning continues for all students.

  6. Can early learning centers, schools and universities request essential staff to come to work to ensure delivery of distance learning?

    A maximum of 20% of all staff may be allowed within the education institution building. Please adhere to the instructions here, follow the Ministry of Health and Protection guidelines and continue to check official social media and websites for updates.

Campus Access

  1. I live in university accommodation on campus. Am I expected to find another place to live?

    Common learning areas across universities will be closed for the rest of this academic year. You can continue to live within the residences on campus.

  2. Are universities still allowed to hold Open Days?

    No. Students are not allowed on any university campus for the rest of the 2019/20 academic year.

For more information about the Coronavirus (COVID-19)

Please call:
- Estijaba Service on 8001717
- Dubai Health Authority on 800342 or
- Ministry of Health and Prevention on 80011111

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